Rowley Corvette Policy
  
 
RUSH ORDERS  
Rowley Corvette offers next Day or 2nd Day delivery via UPS coast to coast. We will do everything in our power to get you the right parts on time. Of course, the more notice we get, the easier it will be.  

FAX ORDERS  
Our Fax machine is on line 24 hours a day for your ordering convenience. The Fax number is 978-948-3759.  

24 HOUR PHONE ORDERS  
Our telephones are manned by knowledgeable sales personnel Mon.-Fri. 8:00-5:30 and Sat 10:00-2:00. Off hours phone orders are accepted and recorded by a telephone answering machine. Customers that have placed orders within the previous six months need only give name, zip code, and telephone number when placing their orders.  

CANCELLATIONS  
Cancelled orders are subject to payment of charges equal to all costs incurred by Rowley Corvette up to the date of cancellation.  

RETURN OF GOODS  
Permission from Rowley Corvette must be obtained before returning any merchandise. Merchandise to be returned must have been purchased within the preceding 30 days. Returned merchandise must be prepaid or will not be accepted. New material of current design accepted by Rowley Corvette for return is subject to a restocking charge of 15%.  Used parts accepted by Rowley Corvette for return is subject to a restocking charge of 20%. Custom made items, ie., Rowley GTC parts, are not returnable.  

CLAIMS  
All goods shall be considered delivered to the purchaser when they are placed in the hands of the carrier and consigned to the purchaser. Loss, damage or destruction of any merchandise is assumed by the purchaser and claims must be made by the purchaser to the carrier. 

PRICING 
Prices, discounts and quotations are subject to change without notice, and will be those in effect at the time of shipment. Items are subject to design change or discontinuation without notice.  

TAXES  
A 5% Massachusetts Sales Tax will be collected from Massachusetts residents.  

SHIPPING CHARGES  
Rowley Corvette ships most items by UPS; other items must go by truck. If you have an immediate need for parts, they can be send by air or other special handling. All freight charges will be C.O.D. except by special arrangement.  

WARRANTY  
Rowley Corvette warrants that it will repair or replace to the original purchaser without charge, fob Rowley Massachusetts, any products manufactured by it which are returned to the company, freight prepaid, within 30 days from the date of shipment from its plant, and which are found to be by our examination faulty or defective in material or workmanship.  
Rowley Corvette will not be responsible for any damage or loss caused by delays, failure, or any consequential damage arising from any cause whatsoever, nor for labor, transportation, lodging, or any other charges in the replacement or repair of defective parts.  
This warranty to repair or replace is the only warranty expressed or implied by Rowley Corvette. Items re-sold by us and not of our manufacture is warranted only to the extent of the original manufacture's warranty.  
Warranty will not be in force for any merchandise that is not paid for in full to Rowley Corvette that has been altered in any way.


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